A bridal boutique is a special type of clothing store. 95% of all our sales are special order items. When you order a wedding gown or a bridesmaid gown, the item is made especially for you. Lasting Bridal Couture offers you access to thousands of styles and colors of dresses. But we do NOT stock these dresses. When you place your order in your size and in your color choice you are asking us to have the designer make that dress for you.
The placement of your order online or in our store starts a chain of events that eventually leads to the delivery of your dress in your size and color. We immediately place your order because quick delivery time is critical for all brides - the wedding date is quickly approaching. Once we tell the designer to make the special order dress, the designer places it into production as quickly as possible. Often, a special order is into the production phase in a matter of hours. This is our job and duty to our customers, to move as quickly as possible.
Designers do not allow us to cancel or alter dresses that are in production. Keep in mind that hundreds or thousands of dresses are in production and each dress is time sensitive. Designers risk disruption and disorganization if dresses in production are allowed to be canceled or altered.
Therefore, as a customer of Lasting Bridal Couture, you need to know that once you sign an order form in our store or place the order online - YOU own that dress in the size and color you ordered.
We replace dresses for only ONE reason: defects in workmanship. Defects in workmanship do NOT include slight variations in fabric, lace or beading. A defect in workmanship has to be significant to the point of rendering the dress un-useable for its intended purpose.
Defects in workmanship are extremely rare. Our designers display extraordinary skill in producing beautiful and flawless dresses that are delivered on schedule.
It is the purchaser's responsibility to place all orders with ample time for the dress to be delivered. We are happy to consult with you about estimated delivery times before you place your order. Please remember that delivery times are estimates, not exact dates. We recommend that you allow eight to ten weeks between your estimated shipping date and the event date.
Lasting Bridal Couture is proud to bring to our customers our entire array of thousands of beautiful gowns. It is the intricate process of special order that brings so much beauty and choice to our customers.